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Terms and Conditions
The terms and conditions specified below are a complete statement of the legally binding agreement between the parties and supersede all prior discussions, correspondence and representations made prior to the date of booking unless otherwise agreed to and evidenced in writing by both parties, and shall apply from such date as the booking is accepted by the Company.
1.1. The Company means Henrys First Aid Training and Qualifications. Company: Broxburn, West Lothian EH52 6BJ.
1.2. The Client means the individual or organisation from whom the booking is received.
1.3. The Delegate(s) means the person(s) attending the course.
1.4. The Course means one or a specific series of training courses as defined in the course brochure or proposal.
2.1. All students/delegates participating in training under the terms of the Contract shall be enrolled in accordance with the enrolment procedures and regulations of the “Company” as appropriate, prior to the Company” commencing the performance of duties specified within the Contract unless otherwise stated in the Contract Schedule.
2.2. No booking will be confirmed as accepted until such time as the “Company” is in receipt of a fully completed booking form and or email confirmation.
2.3. Except where the “Corporation/Company” exercises its discretion to do otherwise no student/delegate will be accepted onto any course until the “Company” is in receipt of payment, in full, of the course fee or in respect of organisations fees agreed and invoices raised either in advance or retrospective of the course date.
3.1. Cheques to be made payable to Henrys First Aid Training and Qualifications, all fees must be paid in full prior to the commencement of the course. (As specified in this document).
4.1. By the “Company” The “Company” may cancel any course at any time but will endeavour to provide the client with at least 7 days’ notice of cancellation.
4.2. Any fees paid will be refunded in full to the Client.
4.3. The extent of liability for cancellation of courses is specifically limited to any course fee paid.
By the Client
5.1. All cancellations must be notified to the “Company” in writing.
5.2. Where the Client cancels a booking the “Company” reserves the right to impose cancellation fees as follows:
5.3. For cancellations less than two (2) calendar week the full course fee (notified on time of booking) will be charged unless otherwise agreed.
5.4. Consideration will be taken in the presentation of document evidence of extenuating circumstances for ill health, accident or family bereavement.
Non completion of course
The fees will be non-refundable, unless document evidence of extenuating circumstances can be provided for ill health, accident or family bereavement.
7.1. A suitably qualified substitute will be allowed at any time prior to the scheduled commencement of the course. The “Company” being the sole determinant of such suitability
The “Company” will provide lecturers suitably qualified and experienced with regard to the course subject and will take all reasonable care to ensure that the presentation and content of the course is made in a professional and competent manner and to a standard appropriate to the course.
Materials and Equipment
All facilities, course materials and equipment will be provided for use by delegates for the duration of the course unless otherwise specified. The Corporation/Company will not be liable for any materials or equipment brought onto the premises by a delegate.
Copyright of course material
Ownership of and copyright in all course material and documents shall remain with the “Company”. Delegates may use such material and documents only for their personal use and such material and documents shall not be copied, given, sold assigned or otherwise transferred in whole or in part to any third party without the express written consent of the “Company”.
The Client accepts responsibility in full for the conduct of its delegates whilst on “Company” premises and undertakes to indemnify the “Company” against material damage and/or personal injury to the “Company”, its servants, agents or property as a result of actions or defaults whilst attending the course.
Limit of Liability
Other than liability in respect of death or personal injury, the extent of the “Company’s” liability for any failure to meet its obligation shall be limited to the costs of the course fee only.
8.1. This agreement shall be governed by and construed in accordance with the laws of Scotland and the parties hereby submit to the exclusive jurisdiction of the Scottish Courts.
8.2. This agreement is subject to the special conditions (if any) contained in the schedule hereto. In the event of any consistency between such special conditions and the other terms of agreement such special conditions shall prevail.
The Company” shall not be liable to refund of fees or for any other penalty should courses be cancelled due to war, fire, strike, lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.